{on screen} Aetna logo
Healthy Home Visit
{on screen} Amanda Lewis Arts
Aetna Medicare Advantage Clinical Nurse
Amanda: “The Aetna Healthy Home Visit is an opportunity for the retiree to spend quality time with an advanced registered nurse practitioner or a physician in their home. They take a 360 degree view of your health. It’s one hour dedicated solely to them what their needs are, what their challenges are. And how to stay healthy moving forward. They complete a brief physical assessment, they’ll take a medical history, understand your background, understand your challenges that you’ve experienced in the health care space. They’ll do a medication reconciliation or review and they’ll look at all of your supplements, all of your over the counter medication. And then they’ll look around your home and assess for any safety concerns or any needs you may have and really think about things holistically. Understanding them as people, it’s a different approach to healthcare.”
{on screen} Southwest Florida
{on screen} Phillip Manes
Aetna Medicare Advantage member
Phillip: “My name is Phillip Manes, I’m retired, came here three years ago and we’re just living the dream now. I got married pretty late in life. Getting married then having a baby at my age, was the best. My daughter is fifteen, I like to see her grow up. Working out in the gym, and playing golf. I just try to do as much as I can outdoors. I got to keep myself active in order to be able to spend that time with my daughter because I wanna do it for as long as I possibly can. Aetna called me, they said that they wanted to have a couple of nurses come in, and speak with me. They came in and they gave my a physical.”
Amanda: ”Healthcare is built on trusted partnerships and at Aetna we embrace that ideology. Partnering with others allows us the ability to begin those home visits, day one. So we can gather information more quickly, we can engage retirees in care management more quickly and remove barriers to care more efficiently. We consider our partners an extension of us. We oversee their credentialing process. We oversee their quality of care standards. We do a lot of care coordination training, customer service training, to ensure that our retirees have the best experience.”
Phillip: “They were excellent. They wrote everything down that I had talked about. And then when that was done we had some conversations. I feel Aetna is very caring to the people that are on social security and they think more of me, personally, and not just a number. They follow up all the time just to see that I’m okay. I even got phone calls to see how I was feeling. That’s big.”
Amanda: “Our job is to make sure our retirees have all the tools necessary to manage their condition, to enjoy those moments that they worked so hard to enjoy. We’re here to support them and help them maintain health or better their health.”
Phillip: “After you see how much Aetna cares, I wouldn’t of had it any other way. I’m very happy with Aetna.”
Amanda: “I love my job. I have the best job in the world. We’re driven to improve the health and wellness in the lives of our retirees in any way we can.”
{on screen} Aetna Medicare Advantage Plan
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Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal. This information is not a complete description of benefits. Call 1-800-307-4830 (TTY: 711) for more information. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs. Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna is not a provider of health care services and, therefore, cannot guarantee any results or outcomes. The availability of any particular provider cannot be guaranteed and is subject to change. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to our website.
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GRP_4004_2067_C 03/2019
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